Dental Front Office Manager

Job Posting: Front Office Manager at Root Dental

Location: Algonquin, IL
Position: Front Office Manager
Practice Type: Private Practice
Ownership: Woman-Owned and Led

Are you passionate about providing exceptional dental care and creating a positive experience for patients? Root Dental is seeking a dedicated and compassionate Front Office Manager to join our dynamic team!

About Us:
Root Dental was founded by Dr. Maggie Grothe, who sought to create a practice that prioritizes family, positivity, and a supportive work culture—values she found lacking in previous offices. We provide high-quality, comprehensive, and holistic dental care to patients of all ages. Our woman-led team is committed to transparency, growth, and respect in everything we do, fostering an environment that empowers both staff and patients alike.

Our Core Values:
- Transparency: We communicate openly with our patients and each other.
- Growth: We encourage personal and professional development.
- Compassion* We treat everyone with kindness and empathy.
- Fun: We foster a joyful atmosphere for our team and patients.
- Quality: We are committed to excellence in our services.
- Respect: We value each individual’s contributions and dignity.
- Professionalism: We uphold the highest standards in our practice.

Responsibilities:
- Oversee the front office operations, ensuring efficient patient scheduling and management.
- Serve as the first point of contact for patients, providing exceptional customer service and support.
- Manage patient records and billing processes with accuracy and confidentiality.
- Train and mentor front office staff, fostering a positive and collaborative environment.
- Coordinate with clinical staff to ensure smooth patient flow and communication.
- Implement office policies and procedures to enhance operational efficiency.
- Address patient inquiries and concerns with professionalism and care.

Qualifications:
- Previous experience in a dental or medical office setting is preferred.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Familiarity with dental software and billing processes.
- Passion for health and wellness, and a commitment to patient-centered care.

Additional Information:
- Candidates may be subject to drug and tobacco testing as part of our commitment to maintaining a healthy work environment.
- Patient care hours are as follows:
    Monday - 8am-4pm
    Wednesday - 8am-4pm
    Thursday - 7am-3pm

What We Offer:
- Competitive salary.
- Opportunities for professional growth and continuing education.
- A supportive, inclusive, and fun workplace culture.
- The chance to make a meaningful impact in our patients’ lives.

How to Apply:
If you’re ready to join a team that values quality care and a positive work environment, we’d love to hear from you! Please send your resume and a brief cover letter to bd@rootdental.net with the subject line “Go Hawkeyes".

**Root Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Join us at Root Dental, where we care for smiles and each other!