Webinar: Is Your Business Boomer Ready and Dementia Friendly?

Are you prepared to make your business more inclusive and welcoming for our aging population?
 

IS YOUR BUSINESS BOOMER READY AND DEMENTIA FRIENDLY?

March 11, 2025 11:30 AM - Noon via Zoom

Presented by LaVon Lenaway, founder/owner of Dragonfly Senior Navigaton Services LLC & Member of the Batavia Chamber of Commerce

This presentation is tailored specifically to help businesses adapt to the needs of older adults and those with memory impairments. This engaging webinar will cover:

• Optimizing Your Physical Space: Learn about designing a brick-and-mortar business that caters to everyone, from lighting and seating options to flooring and traffic patterns, creating a comfortable and accessible environment for all customers.
• Effective Communication: Gain insights on how to communicate effectively with older adults and individuals with memory impairments, building stronger relationships with this growing demographic.
• Ethical Considerations: Understand the ethical issues surrounding interactions with individuals who have memory impairments. Learn best practices for handling transactions, signing papers, and reporting suspected elder abuse.
• Understanding Dementia: Get a comprehensive overview of what dementia is and why it's crucial for businesses to prepare for the increasing number of individuals affected by memory impairment.

This webinar offers practical tips and strategies that can help you enhance your business's accessibility, boost customer satisfaction, and demonstrate your commitment to ethical practices.

Don't miss out on this opportunity to make your business a leader in inclusivity and customer care.

RSVP: Register with your local Chamber